Action Consultancy:

Pilot Testing of m-Commerce Applications in Microfinance Institutions
Loan Collection and Disbursement in CARD-NGO

Abstract

This management research report creates actual experience of mobile commerce applications in microfinance through a pilot.

From the lessons of the pilot, the paper explores ways be which m-commerce interventions may benefit microfinance towards achieving MFI Objectives.

The paper recommends a strategy for m-commerce intervention in CARD-NGO and for MFIs at large. Lastly, the paper summarizes the findings of the pilot and proposes ways by which m-commerce service providers could better enable clients in the microfinance sector.

Edwin S. Soriano
May 2005

I conducted a pilot study on m-Commerce for Microfinance from February until April 2005 with CARD-NGO.

I did the study as a thesis at the Asian Institute of Management under the Master in Development Management program.

You can download my full thesis. I hope you find it useful. If you derive anything from my work, make sure to provide appropriate citations. I would appreciate it if you inform me too.

Download the full thesis here:

• PDF files (100++ pages, 1.12Mb, Zipped PDF files)
  (PDF version added on 23 June 2005)

Zip file contains:
Abstract
Table of Contents
Acknowledgements
Management Research Report (main paper)
Exhibits Appendices
GCR revenue computations (MS Excel)
CARD Presentation (21 May 2005) (Powerpoint Slideshow)
Reade (Txt file)

Mabuhay!

Edwin

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